Frequently Asked Questions

Quick, practical answers to the questions travelers ask most

FAQ

Booking & Requirements

Can I rent a car for self-drive?

No, EZ Car Rental Addis does not offer self-drive options. All our rentals come with a professional, licensed, and experienced driver. This ensures you can relax and enjoy your journey while our experts handle the local traffic and navigation.

Since we provide the driver, the process is simple! We only need:

  • Your full name and contact details.

  • Your itinerary (pickup location, destination, and duration).

  • Flight details (for airport transfers).

For airport pickups and city travel, 24 hours’ notice is ideal. For weddings or long-distance trips outside of Addis Ababa, we recommend booking at least 3-5 days in advance to ensure your preferred vehicle is available.

Pricing & Payments

Does the price include the driver's fee?

Yes! All our quotes include both the vehicle rental and the professional driver’s service.

Typically, fuel is not included in the daily rental rate. We provide the car with a full tank, and the client refills it as needed or pays for the fuel consumed during the trip. We can also provide “fuel-inclusive” quotes upon request for specific corporate or airport transfer packages.

For overnight trips outside the city, the client is responsible for the driver’s basic accommodation and meals, or a small daily allowance (per diem) can be added to the total contract price.

Safety & Support

Are your drivers English-speaking?

Yes, we prioritize assigning drivers who are fluent in English (and Amharic) to ensure clear communication and a smooth experience for international visitors.

Don’t worry! If you provide your flight number, our team monitors the arrivals in real-time. Your driver will be there waiting at the exit whenever you land, at no extra cost for the delay.

Don’t worry! If you provide your flight number, our team monitors the arrivals in real-time. Your driver will be there waiting at the exit whenever you land, at no extra cost for the delay.

Didn’t Find Your Answer?

Our team is here to help

Phone number

+096 701 1717

Email

info@ezcarrentaladdis.com

Live chat

Mon - Sun: 8 AM - 8 PM

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